How much does Helix Passport cost a business?
$350 Mexican pesos a month, tax included, with an invoice if you need one. There’s no binding contract and no minimum term. That price covers your place in Helix Passport: your listing and your pin on the map, your loyalty program with stamps and rewards, and entry into the monthly prize.
What exactly is Helix Passport?
It’s an app where people discover the best places in their city, stamp a visit every time they go to one, and earn rewards for doing it. It works like a travel passport: each business leaves its stamp in the customer’s digital booklet. For the business it’s a loyalty program, a place on the city map, and a complete system to operate: point of sale, reservations, appointment scheduling, a catalog in four languages and inventory.
Does Helix Passport take a commission per sale?
No. The monthly fee is the only thing Helix Passport charges. What you charge your customers is yours; if you take card payments, the only deduction is the payment processor’s fee, which is the same one you’d pay with any terminal.
Does Helix Passport deliver?
No. Helix Passport has no drivers and offers no delivery service. If your business already has its own drivers, you can turn on delivery: orders come in through the app and your own people deliver them, with the dispatch board and tracking included. If you don’t have drivers, your customers order for pickup or eat in.
Which cities does it work in?
Helix Passport was born in La Paz, Baja California Sur, and that’s where its most active community is. The platform is multi-city: explorers choose where they’re exploring from and see the places in that city. If your business is in another city, write to us and we’ll look at it.
What kinds of business fit?
Restaurants, cafés and bars; barbershops, salons, spas, tattoo and nail studios; gyms, yoga studios and clinics; hotels, hostels and cabins; tours and activities; shops; and custom services such as workshops, laundries, photography and events. When you sign up you pick your trade and the app configures itself for it. If you do two things at once, they split into tabs inside your same catalog, at no extra cost.
Do I have to type in my menu dish by dish?
No. You take a photo of your menu — printed or on a chalkboard — and the AI reads the dishes with their descriptions and prices. You review and fix whatever needs it before saving, because a misread price is real money lost. From then on it translates itself into English, German and French.
What do you give me to put up in my place?
Your first month includes, at no separate cost, the material for your place: a sidewalk sign, a counter QR stand with NFC (carrying your business code, the most important one) and 10 more NFC stickers for your tables or your digital menu. The customer taps their phone or scans the code; both lead to the same place.
Do I need to buy equipment or install anything?
No. Everything runs in the browser: a phone, a tablet or a computer with internet is enough. There’s no software to install and no terminal to buy. If you already have a card terminal, you can keep using it.
Do my customers have to download an app?
No download is required: Helix Passport opens in the phone’s browser and can be saved to the home screen like any app. They do need to create their passport with their name, their phone and a PIN, which is what lets us keep their stamps.
How long until my business is ready?
Setup happens in a single session, usually the same day. We walk you through loading your trade, your catalog, your photos, your hours and your reward, we test a stamp and an order together, and we publish your profile.
How do stamps and rewards work?
You decide what you give and how many visits it takes: a coffee at two stamps, a dessert at five, whatever you prefer. A stamp is only recorded when the customer comes to your business: they show their code and your staff scans it. Monthly stamps reset each month, and progress toward your reward is kept.
